Refund Policy

01Our refund philosophy

We want you to love Codar. If you don't, we'd rather refund you than keep your money — that's how confident we are in what we do. This policy describes the practical mechanics of how that works.

Most refund issues are resolved amicably.

02General Refund Terms

1. All refund requests must be submitted in writing to the Program Manager and accompanied by relevant documentation.
2. Approved refunds will be processed within 30 working days of approval.
3. Refunds will be made only through the original payment method or official institute bank account.
4. Refund policies are subject to periodic review and may be updated as deemed necessary by CODAR Tech Africa.

03Tuition Fees

1. Non-Refundable Deposit: Any registration or admission deposit paid is strictly non-refundable.
2. Withdrawal Before Program Start: Students who withdraw at least 14 days before the official program start date may request a refund of up to 70% of tuition fees already paid (excluding the non-refundable deposit) only if the service is not availabl.
3. Withdrawal After Program Start: No refunds will be issued once the program has commenced, regardless of attendance or participation.
4. Institution-Caused Withdrawal: If CODAR Tech Africa cancels or discontinues a program before its official start date, students will be entitled to a full refund of tuition fees paid (including deposits).

04Internship & Job Placement Fees

1. Internship and job placement processing fees are considered administrative charges and are strictly non-refundable, as they cover application processing, partner engagements, and facilitation efforts.
2. CODAR Tech Africa does not guarantee internship or job placement outcomes, as these depend on student performance, completion of program requirements, and availability of opportunities with partner organizations.
3. • Incomplete program requirements,
   • Failure to meet partner eligibility criteria,
   • Poor performance in interviews, assessments, or other screening processes.
4. If CODAR Tech Africa is unable to provide any internship or placement opportunities within six (6) months of program completion (excluding student-related disqualifications), the student may request a partial refund of up to 50% of the internship/placement fee paid.

05Instructor Changes & Service Delivery

1. CODAR Tech Africa strives to maintain instructional stability and continuity throughout its programs. While instructors are not changed arbitrarily, situations may arise where a change is necessary to ensure students receive optimum service delivery, maintain program quality, or ensure compliance with internal policies.
2. Accordingly, the Company reserves the right to change instructors when reasonably required, provided that the quality and substance of the service promised to the students continues to be delivered.
3. A change of instructor by the Company shall not constitute a valid ground to request a refund under any circumstance.

06Disputes

If you disagree with a refund decision, you can escalate to programs@codarhq.com. We aim to resolve disputes amicably within 14 days. Our Terms & Conditions govern unresolved disputes.