01Our refund philosophy
We want you to love Codar. If you don't, we'd rather refund you than keep your money — that's how confident we are in what we do. This policy describes the practical mechanics of how that works.
Most refund issues are resolved amicably.
02General Refund Terms
- All refund requests must be submitted in writing to the Program Manager and accompanied by relevant documentation.
- Approved refunds will be processed within 30 working days of approval.
- Refunds will be made only through the original payment method or official institute bank account.
- Refund policies are subject to periodic review and may be updated as deemed necessary by CODAR Tech Africa.
03Tuition Fees
- Non-Refundable Deposit: Any registration or admission deposit paid is strictly non-refundable.
- Withdrawal Before Program Start: Students who withdraw at least 14 days before the official program start date may request a refund of up to 70% of tuition fees already paid (excluding the non-refundable deposit) only if the service is not availabl.
- Withdrawal After Program Start: No refunds will be issued once the program has commenced, regardless of attendance or participation.
- Institution-Caused Withdrawal: If CODAR Tech Africa cancels or discontinues a program before its official start date, students will be entitled to a full refund of tuition fees paid (including deposits).
04Internship & Job Placement Fees
- Internship and job placement processing fees are considered administrative charges and are strictly non-refundable, as they cover application processing, partner engagements, and facilitation efforts.
- CODAR Tech Africa does not guarantee internship or job placement outcomes, as these depend on student performance, completion of program requirements, and availability of opportunities with partner organizations.
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- Incomplete program requirements,
- Failure to meet partner eligibility criteria,
- Poor performance in interviews, assessments, or other screening processes.
- If CODAR Tech Africa is unable to provide any internship or placement opportunities within six (6) months of program completion (excluding student-related disqualifications), the student may request a partial refund of up to 50% of the internship/placement fee paid.
05Instructor Changes & Service Delivery
- CODAR Tech Africa strives to maintain instructional stability and continuity throughout its programs. While instructors are not changed arbitrarily, situations may arise where a change is necessary to ensure students receive optimum service delivery, maintain program quality, or ensure compliance with internal policies.
- Accordingly, the Company reserves the right to change instructors when reasonably required, provided that the quality and substance of the service promised to the students continues to be delivered.
- A change of instructor by the Company shall not constitute a valid ground to request a refund under any circumstance.
06Disputes
If you disagree with a refund decision, you can escalate to programs@codarhq.com. We aim to resolve disputes amicably within 14 days. Our Terms & Conditions govern unresolved disputes.